PAYMENT POLICY

• All Payments are due Prior to Service
• Payments can be made by cash, cheque payable to "Emma McLaren", or E-Transfer to emma_mclaren@outlook.com
• All Program Packages are tuition based which includes but is not limited to reservation for the day/time/horse/space/instructor. Substituting for an absent participant is not possible. Enrollment and opportunity to participate in the riding lesson program, it is not dependent on your attendance. 
• Tuition schedule is term based. payment must be made prior to service, regardless if an invoice has been issued.
• Payee information must be filled out completely and must remain updated as long as the participant is active.
• Any and all payments/prepayments are non-refundable. (In extraordinary circumstances, credit may be offered on your account, to be put towards future services at the discretion of the Bridle Path. These credits have expiration)
• Gift Certificates and Credits on accounts will be held for future services for up to 12 months.
• Program prices are subject to change with prior notice via email/Newsletter/or barn post. Email will be considered “RECEIVED” and “VIEWED” once sent without a bounce back notification.

Late Payments and Outstanding Balance

• If payments are not made by the 15th of the month, services may be impacted with no adjustments to balance owing. 
• Accounts 30+days overdue will be charged 2% monthly and 24% annually.
• All accounts must have a secondary payee, that will be responsible if a payment is not made by primary payee.
• Accounts with long outstanding balances collections may invoice secondary payee/alternate contact to cover the balance including any interest and/or late fees. (Late fees and cancellation fees are contract dependent. Please refer to your subsequent contract for more details)

 Inflation Rate

• An annual increase to account for inflation will be effective January 1st of each year. All charges and contracts will be subject to the new prices.
• This increase will not apply to any pre-payments made prior to December 31st, for services into the new year up to April 30th. But will apply to any payments made after December 31st. 

Price Changes

• Lesson price changes that occur within the term of this contract will apply, including but not limited to the annual price increase on January 1st of each year.
  • At least one month notice will be given prior to any change outside the January 1st annual increase.
  • These particular price changes will not apply to pre-payments of a lump sum, or total tuition payments that were made prior to the price change announcement.
  • However, January 1st annual increase will be applied to all charges, unless a prepayment was made prior to Dec 31st. This pre-payment can only be applied up to the following March services.
    •  i.e. if tuition is paid for Jan, Feb and Mar of the new year by Dec 31st of the previous year, the previous year’s prices will apply. New year’s prices will apply to all payments from April onward.

Contract Specifics
In addition to the Bridle Path Payment Policy, contract specific policies include:

STANDARD CONTRACTS

• All tuition payments must be made prior to service and are non-refundable
• Payment options:
  • Monthly payments due 1st of the month
  • Multiple lump sums throughout the year, such as per term

ANNUAL CONTRACTS

• All tuition payments must be made prior to service and are non-refundable
• Payment options:
  • Monthly payments due 1st of the month
  • Multiple lump sums throughout the year, such as per term
  • Yearly total single payment

PER SERVICE CONTRACTS

• Per Service payments are due 24hrs prior the scheduled lesson OR due on receipt of the invoice, and must be paid prior to the next scheduled lesson.  

RESCHEDULE and MAKE-UP POLICY

Due to the nature of scheduling and planning horseback riding lessons, it is incredibly difficult to make last minute changes to a lesson. There are many factors to consider when planning the work load for a horse and the progress of a rider, therefore a consistent and predictable schedule is critical. 
For this reason our ANNUAL and STANDARD contracts are priced to reward and encourage consistency.  
If you are in need of a flexible schedule, our PER SERVICE contract is limitedly available to current clients in good standing. 

MISSED LESSONS

• Sick days have been considered into the price of Tuition for both the ANNUAL and STANDARD Contracts. 
  
• 24 hour notice is required to avoid cancelation fees or to qualify for a rescheduled lesson. 
  
• No show/no notice up to 30 mins prior to the scheduled lesson time will result in a lesson no show fee. 
• Tuition will not be adjusted for any missed/rescheduled/absent lessons

RESCHEDULED LESSONS
When a participant can not make their scheduled lesson time and would like to change the day/time of that lesson. 

• 24 HR NOTICE is required to qualify for a reschedule and to avoid potential cancelation fees
• Full tuition payment is still due if lesson has been missed or rescheduled. 
• There is a limit to the number or reschedules a person has within the year.
  
• The cost to reschedule increases incrementally with each reschedule throughout the year. ($5 first time, $10 second time, $15 third time, etc.)
• A reschedule is NOT guaranteed and is limited by many factors including availabilities in regards to horses, time slots, days, lesson levels and/or lesson type. 
• To reschedule an already rescheduled lesson is up to the discretion of the Bridle Path and may require an additional reschedule fee. 
• Reschedules MUST be made up within the term they were acquired, and can not transfer from one term to another. The exception might be a missed lesson the last week of the term, at the discretion of the Bridle Path. 

Standard Contract only

• 1 free reschedule is permitted per term

MAKE-UP LESSONS
​If the Bridle Path needs to cancel your lesson for any reason, a make-up lesson will be provided. 

• Make-up lessons need to be scheduled within 2 months of the cancelled lesson
• The newly scheduled make-up lesson will adhere to all the above rules for lesson cancelation and rescheduling, including but not limited to no show/no call charges, 24hr notice requirements, and reschedule fees. 

CANCELLATION POLICY

30 Days notice is required to cancel lesson agreement, payment is required for the scheduled services within those following 30 days regardless of participant’s attendance.

STANDARD
Cancellation fees will apply if cancelling with less than 30-day notice

ANNUAL
Early Cancellation fee will be equivalent to the difference to the standard prices for the attended months. 

Banner photo by Jamie Leigh Photography